These five challenges are presented under two main categories: identifying the right solution, which covers challenges 1 and 2; and implementation, which speaks to challenges 3, 4, and 5.
Finding the Right Solution When the Tech Landscape is Complex & Ever Evolving
The technology landscape is ever evolving and consists of multiple players within the same segment, resulting in difficulties picking the right safety technology and provider
In companies that have a dedicated innovation or digital team, secondary research will usually be mandated up-front to look for possible solutions. Once a company has not only identified a need for safety technology, but has a semi-clear view of what they are looking for, the classic approach to identifying the right solution tends to be putting out a Request for Proposal (RFP).
At Dupont Sustainable Solutions (DSS), the approach is a little different.
If we take the example of fatigue management, DSS will start by mapping out the technology options that exist and narrowing them down to a shortlist based on specific client requirement (e.g. language, location of headquarters, etc.).
Then, the SafetyTech approach is to interview and qualify vendors based on our experience and understanding of what the client needs. This ensures a more in-depth understanding and vetting of the products, an important first step to later identify a shortlist of options best suited to any particular client’s needs and circumstance.
The next stage is the “Proof-of-Concept” (PoC) phase, where DSS works on real issue-based scenarios. We design an experiment with a scientific approach and in collaboration with the client to test shortlisted technologies for the best result. A baseline of key performance indicators (KPIs) is created, and different tech solutions are then used with various test groups on-site. After the experiment, a specific solution and vendor are selected based on best-fit and performance during the PoC stage.
This contributes to addressing the first two issues: choosing the right technology and the right vendor.
Next comes the question of how to operationalize the selected technology.
What does it really mean to implement a technology to improve fatigue management, to use the same example as above? It is essential to understand the various phases that will be needed to go from a pilot run to full-scale implementation. This process does not occur in a vacuum, but must connect to and synergize with the organizational systems already in place.
In other words, how would implementing a fatigue management technology link to the digital transformation of the whole company?
Bringing a safety technology into a corporate ecosystem is only useful if it is integrated with the rest of the operational value chain. Information technology or IT setups need to be able to speak to the operational technology (OT) of sensors, devices, and safety technology. This goes beyond merely connecting the new technology with the IT department, however. To benefit from all the advantages it can provide, the digital aspect of safety technology must become an integral part of the function of operations.
Such change will not happen overnight. To ensure a smooth transition, leveraging change management knowledge, experience, and techniques can make the whole process much less stressful for everyone involved.
The DSS expertise in behaviour change to create and improve the corporate safety culture is part of the Dupont legacy, and the backbone to any implementation plan the team designs.
Last but certainly not least, the safety technology solution will not only provide a better way to do things – it will also generate a significant amount of data.
To leverage this information and turn it into an asset, it is not only useful to think ahead and address data and privacy issues up front in a constructive way, but it is also key to ensure the company has the ability to process all this data. This implies having the right infrastructure and the right people to do so.
Safety technology collects information at such a frequency that using such technology means stepping into the world of big data. Asking the IT or Ops team to handle this volume and quality of data is not sufficient; specially trained professionals are required to get the kind of insights from this big data that will allow for preventive and corrective actions to be taken.
In early phases of implementation, the DSS team can step in to support you in selecting, implementing, and analysing the data from the best safety technology solution for you. We have a trained team of data scientists who take the best industry practices in data science and combine them with our operational knowledge for an optimal approach to turn Health, Safety, Environment (HSE) data into a decision-driving asset.